FAQ’S

The Studios & General Information

  • Unfortunately, the studios function separately and memberships and packs are not valid across the different studios.

  • We have fully equipped studios, with reformers, cadillacs, wunda chairs, high chairs, baby chairs, spine correctors, ladder barrels, towers, guillotines, pedi poles, and other small pieces.

    Kinetic Pilates City is fully equipped by Legacy Apparatus.

    Kinetic Pilates North is equipped by Gratz, Legacy Apparatus, Purist, and Contrology.

  • At Kinetic Pilates City we have 2 separate changing rooms and 1 shower.

    At Kinetic Pilates North we have 1 shower and our 3 individual toilets are used as the changing rooms.

  • All the sessions and classes are 55 minutes long.

    In special circumstances when someone is not able to cope with a full session, 30 min sessions are available.

  • While, for hygiene reasons, socks are mandatory for all sessions, we do not require that sticky socks be worn.

  • We have a strict 24hr cancellation policy.

    Cancellations or reschedules done within the 24hr period and no shows will be charged at full price.

  • Please always arrive 5 minutes before class, in order to change, use the toilet and be ready to start on time.

  • For Private Sessions, please notify the studio of your delay so the teacher knows to wait for you. Any delays to the session's start cannot be compensated by lengthening the end of the session.Without notice of delay the teacher will wait for 15 min.

    For Group Classes, these will start on time with the present clients; for your own your safety, your admittance will depend on how late you are and is up to the teacher in charge of the class.

  • No, most of our classes are gender neutral. If we ever run a gendered class it will be visible in the classes’ name and description.

  • No. While this might happen on occasion, if no one else is booked for that time, we usually have other sessions or classes going on in the studio.

    If you'd like a quieter time for your session, please speak to us about our schedule and peak hours.

  • We run small classes in order to keep you safe and offer you as much attention as possible.

    At Kinetic Pilates North:

    - reformer classes are up to 6 people max.

    - tower classes are up to 5 people max

    - mat classes are up to 12 people in studio

    At Kinetic Pilates City:

    - reformer classes are up to 6 people max

    - tower classes are up to 7 people max

New Clients


  • You can purchase, book and view the schedule on our website, MindBody, and our own Kinetic pilates App.

  • Please wear comfortable gym wear that allows you to move and the teacher to clearly see your body. Do not wear loose clothing that can get in the way or snagged by the equipment.

    Please do not wear clothing with studs, sharp zips or other sharp hardware that can damage the equipment.

    Socks are mandatory - regular, with stickies, or toed, thats up to your preference.

  • You must fill in your Client Form. You'll receive this form via email.

    All classes must be paid before attendance.

  • Unfortunately, our Group Classes are not suitable for pregnant clients.

    We might be able to accommodate you for private sessions depending on how far along you are and on your current experience level with Classical Pilates.

  • Once you've had your doctors approval after your post natal appointment (about 6 weeks after birth) you are welcome to join our group classes.

    We do however, recommend that you start with Private Sessions in order to cater to your body's needs.

  • For any new client we recommend you do a Private Session first, but if you have an injury we require you do a private session first.

    Please take advantage of our Half Price First time Private or other Introductory offers.

    During your Private Session the teacher can assess how the injury affects you and recommend how to continue your practice and what other teachers and classes might be appropriate for you.

About Pilates


  • Pilates is a full body workout that will improve your strength, flexibility, balance, and posture. It can also help with pain, stress, and your mental well-being.

    It will develop your mind-body connection and help you gain control over your body and movement.

    Explore the Pilates method in more depth here.

  • You can do Pilates as often as you'd like. Being a low impact discipline, it won't leave you with big sores, aches and pains so you can do it to your hearts desire.

    We recommend as much as possible, but 2-3 times a week is great.

  • Absolutely, our brilliant teachers have modifications that allow for all body types, moving you towards your goals.

    And you better believe that during some of the exercises you will have the upper hand on flexible bodies.

  • Not at all. You're never too old for Pilates.

    If you find the group classes are too fast paced or complicated, our Private Sessions will be perfect for you, where the teacher can cater the class to your needs.

    Your first Private Session is 50% off.

  • Reformer is a bed with a moving carriage and springs which has a set routine for each level: basic, intermediate, and advanced.

    Tower Classes are a combination of Mat and Cadillac Work without a set routine. The teacher will create a class based on the clients' levels and objective for that day.

  • For any new client we recommend you do a Private Session first, but if you have an injury we require you do a private session first.

    Please take advantage of our Half Price First time Private or other Introductory offers.

    During your Private Session the teacher can assess how the injury affects you and recommend how to continue your practice and what other teachers and classes might be appropriate for you.